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YOUR BUSINESS
Specialist Business Software For MFP Dealerships
Future-proof, delivery of excellence
DynamicSelect is an integrated suite of business management software, specifically created for office equipment dealerships that need to exercise the control and efficiency required to deliver excellence. Moreover, it enables them to exceed their customers’ expectations – profitably.
DynamicSelect, which is fully managed and cloud-hosted with excellent support, simplifies the entire process of service delivery. Specifically, it provides a level of control that allows you to communicate effectively with demanding customers, organize engineers, manage metered contracts efficiently and most importantly, source parts and consumables so they are in the right place at the right time.
Whether your concern is meeting SLAs, improving the effectiveness of engineers’ time, managing parts, optimizing stock levels, or streamlining billing and contract management, DynamicSelect is the answer. Additionally, it helps make your workforce more flexible, utilize the latest cloud-based technology, reduce costs, and maximize your current base for future sales.
Meters
Toner
Service
Stock
Invoicing
Contracts
An MFP (multi-function product) is an office machine which incorporates the functionality of multiple devices in one. This is done either to have a smaller footprint in a home or small business setting or, alternatively, to provide centralized document management, distribution, and production in a large office setting. We provide specialist business software for MFP dealerships.
A typical MFP may act as a combination of some or all of the following devices: email, fax, photocopier, printer, scanner.
The DynamicSelect Solution
Specialist Business Software For MFP Dealerships
Meter Billing
Tiered billing, Aggregated billing, Block billing, Inclusive billing, Minimum billing, Additional network/rental billing, Ad-hoc call billing.
Data Collection - Meters & Toner Ordering
Meter Readings, Toner Levels, Data Collection, via PIPS, OneStop, PrintAudit, FMAudit, CS RemoteCare, @Remote, Emails direct from machine, PiDevice.
Field Service Call Centre
Advanced service call management for call taking, planning and analysis. Technician location tracking. Map route planning. Drag/drop allocation. Mobile Engineer access/devices. Remote Customer log-in. Automated Notifications. Performance Analysis etc.
Logistics
Right part/right place/right time. Automated parts replenishment/management. Plan, implement and control movement and storage of parts from one location to another.
Remote & Mobile Access
Engineer – Customer. Technician remote access to job specifications, site details, call histories, stock information, location of other engineers, signature capture etc. Customer Web Portal.
Reporting
Extensive reporting providing up-to-the minute performance management information on engineers, contracts, customers, parts etc. In-depth drill down profit & loss analysis.
SLA Contracts
Performance and Profitability. Management information/analysis of Engineers, Accounts and individual Machines/models.
Supplier Integration
Direct links to suppliers for purchase orders / enquiries. stock / pricing. DataDirect, Westcoast, Spicers. FTP – HTTP – EDI – API.
Accounts
Accounts package integration with 3rd party products such as Sage, Xero, QuickBooks, SAP, INTACT.
TESTIMONIALS
What Customers Say About Us
Don’t just take our word for it. See why our customers are using DynamicSelect.
“Service call routing is made so much easier with the call routing map feature… saves unnecessary travel time and reduces fuel and costs”
“With DynamicSelect, we can now monitor our SLA targets and meet the high demands of today’s customers.”
“Distributing service calls has never been so easy; drag and drop calls to assign to technician.”
DynamicSelect has dramatically reduced the time taken to do the monthly meter reading run; what took us many days, we can now achieve in minutes.”
Find out how DynamicSelect can help your business?
We are ready to discuss your requirements with you. Call or email us to get started.