The DynamicSelect Solution
DynamicSelect is a cloud-based, multi-platform application that includes all the functionality you would expect from a leading specialist in business management software. This functionality encompasses:
METER BILLING
Tiered billing, Aggregated billing, Block billing, Inclusive billing, Minimum billing, Additional network/rental billing, Ad-hoc call billing
DATA COLLECTION - METERS & TONER ORDERING
Meter Readings, Toner Levels, Data Collection, via PIPS, OneStop, PrintAudit, FMAudit, CS RemoteCare, @Remote, Emails direct from machine, PiDevice
FIELD SERVICE CALL CENTRE
Advanced service call management for call taking, planning and analysis. Technician location tracking. Map route planning. Drag/drop allocation. Mobile Engineer access/devices. Remote Customer log-in. Automated Notifications. Performance Analysis etc.
LOGISTICS
Right part/right place/right time. Automated parts replenishment/management. Plan, implement and control movement and storage of parts from one location to another.
REMOTE & MOBILE ACCESS
Engineer – Customer. Technician remote access to job specifications, site details, call histories, stock information, location of other engineers, signature capture etc. Customer Web Portal.
REPORTING
Extensive reporting providing up-to-the minute performance management information on engineers, contracts, customers, parts etc. In-depth drill down profit & loss analysis.
SLA CONTRACTS
Performance and Profitability. Management information/analysis of Engineers, Accounts and individual Machines/models.
SUPPLIER INTEGRATION
Direct links to suppliers for purchase orders / enquiries. stock / pricing. DataDirect, Westcoast, Spicers. FTP – HTTP – EDI – API.
Find out how DynamicSelect can help your business?
We are ready to discuss your requirements with you. Call or email us to get started.